I’ve been working online since the earliest days of the Internet and was involved with PC World setting the standard for e-commerce sites back in 1998.

Since then most of last 20 years have been working as a data analyst and business analyst to help my clients become smarter with their data and business processes. This has led to savings of X million pounds and additional sales of X million pounds

with 14 years in manufacturing processes made me aware that small changes can yield massive results.

Same thing applies to all business processes and have a major impact on the customer experience and customer service for every business.

Over the last 10 years I have been applying the same logic improve my client’s business processes and free up more time for them.